Milton Hershey
Before he became America’s chocolate king, Milton Snavely Hershey was a serial business failure. Born in 1857 in rural Pennsylvania and largely self-taught after leaving school in the fourth grade, he apprenticed to a Lancaster confectioner and then struck out on his own. His first candy shop in Philadelphia limped along for several years before closing around 1882. He chased opportunity to Denver, Chicago, New Orleans, and New York City, and watched each venture fail in turn.
Hershey came home to Lancaster broke and, in the eyes of relatives who had lent him money, something of a disappointment. But two things he had picked up on the road would prove decisive: in Denver he learned to make caramel with fresh milk, and the experience taught him that quality dairy was the secret to candy that customers came back for. In 1886 he founded the Lancaster Caramel Company on that insight.
This time it worked, and spectacularly. The fresh-milk caramels won large orders, and within a few years the company employed well over a thousand people. In 1900 Hershey sold the caramel business for a reported $1 million, an enormous sum, and kept the chocolate-making equipment he had been experimenting with on the side.
He used the proceeds and his Hershey Chocolate Company to do something no American had done at scale: mass-produce an affordable milk chocolate bar. To make it, he built an entire town, Hershey, Pennsylvania, around his factory, and he poured his fortune into the Milton Hershey School for orphaned children. When he died in 1945, the failed shopkeeper had become one of the most generous industrialists in American history.